The Avaya 1416 Digital Desk phone is designed for the Navigator type user. Receptionists, assistants, and managers are examples of Navigator users—people who answer incoming calls, transfer customers to different departments or extensions, and monitor several line appearances throughout a typical day. For the Navigator user, the 1416 Digital Desk phone provides the most one-touch line / feature / speed-dial buttons without the need to scroll through on-screen lists.